Quality

At H&A, our in-house Quality team plays a critical role in overseeing the end-to-end development of every product. From initial concept to final production, they ensure full compliance with global regulatory requirements and uphold the highest industry standards across all manufacturing sites. With nearly four decades of experience in formulating and developing market-leading personal care products and accessories, we maintain rigorous quality control processes to guarantee product safety, consistency, and performance.

Product Pledge

All product design and development is carried out in-house at our UK headquarters in York. We collaborate closely with a network of audited international manufacturing partners to ensure every product meets our exacting specifications and delivers exceptional value to our customers.

You can read all about our product pledge here.

Our stance on animal testing

We’re passionate about animal welfare and are fully committed to ending animal testing in the cosmetics and personal care industry.

We support the ongoing development and global acceptance of non-animal testing alternatives and strictly uphold the following practices:

  • We do not test any of our finished products or ingredients on animals.
  • We do not permit our raw material suppliers to conduct animal testing.
  • We do not sell our products in markets where animal testing is legally required

Ethical product development is a core value at H&A, and we’re proud to stand behind cruelty-free practices at every stage of our process.

Information for vegans

We’re committed to making our products suitable for as many people as possible, and that includes avoiding animal-derived ingredients like beeswax. We’re always exploring effective alternatives that align with our values.

If you have a question about a specific product, just get in touch via our Contact Us page — we’ll be happy to help with any information you need.

Environmental Commitments

We’re committed to protecting the environment and are actively taking steps to create more sustainable products. Since 2018, all our secondary packaging has been completely plastic-free, and we’re always exploring new and innovative ways to make our products even greener.

Children’s Products

We take great pride in the quality and safety of our children’s products, ensuring they meet the highest standards for little ones and their families.

Paediatrician Approved: Our products are developed with expert input to ensure they’re safe and gentle for children’s delicate skin.

Hypoallergenic and Dermatologically Tested: Formulated to minimize the risk of allergies and tested by dermatologists, our products are designed with sensitive skin in mind.

Alcohol-Free, Water-Based Fragrances: We use gentle, alcohol-free fragrances that are water-based to keep our products mild and soothing.

Water-Based Nail Paints: Our nail paints are free from harsh chemicals, making them safer and easier to remove — perfect for little fingers.

Toy Safety Compliance: All our products meet strict toy safety regulations, so you can feel confident they’re safe for children to use and enjoy.

We’re dedicated to creating products that parents trust and kids love, combining safety, quality, and fun in every item.